Shipping policy
At Veexoraa, we are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing
- All orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Timeline
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
- Remote or rural areas may require additional delivery time.
Shipping Charges
- Free Shipping on all prepaid orders.
- Cash on Delivery (COD) charges, if applicable, will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive an email or SMS containing your tracking number and tracking link. Please allow up to 24 hours for tracking information to become active.
Delays
While we strive to deliver every order within the estimated timeframe, delays may occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances beyond our control.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping details. Veexoraa is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. Address changes may not be possible once an order has been shipped.
Damaged or Lost Packages
If your order arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of delivery (or the expected delivery date) with your order number and supporting photos, if applicable. We will work with our courier partner to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team.
Email: vexora.store2046@gmail.com (replace with your actual email)
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM